A fiber construction company
Permit follow-up across active jobs
The situation
A fiber construction company needed to keep track of permits across its active jobs, each with its own status, expected timing and office to follow up with.
What was built
A system that collects permit status into one view, checks each permit against when approval was expected, and uses AI to draft a follow-up email when one runs late.
How the work divides
- Software
- Collects permit status and flags anything past its expected date.
- AI
- Drafts a follow-up email with that permit’s details.
- Your team
- Reads each draft, edits it if needed, and decides whether it’s sent.
What changes
Staff can see which permits need attention without checking each one, and they start from a prepared follow-up instead of a blank email.
Talk about a task like this: Permit follow-up across active jobsTo: [permit office contact]
Subject: Follow-up on [permit reference] for [job name]
Hello [name],
I’m following up on [permit reference] for [job name], submitted on [date]. We expected approval by [expected date] and haven’t seen an update yet. Could you let us know where it stands, or whether anything else is needed from our side?
Thank you,
[your name]